Your data is not our trade, but locking it down is our crusade.

At Speranza (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information of your jewelry business or any when you visit our website (the “Site”) or engage with our services. By using our website, you agree to the practices we describe here.

Information We Collect
We gather information in a few key ways:

 

Information you provide directly

Contact information (name, email address, phone number, shipping address).

Account information (username, password).

Payment information (debit/credit card details).

Order details and purchase history.

Communications with customer support.

Any information you provide when you create an account or place an order.

Information we collect automatically

IP address, browser type, operating system.

Device information (device ID, mobile network information).

Website usage data (pages viewed, time spent, clickstream data).

Cookies and similar tracking technologies.

How We Use Your Information
We put your data to work for:

• Processing and delivering your orders.
•  Setting up and managing your account.
•  Keeping you in the loop about orders, products, or subscription offers.
•  Helping you out with top-notch customer support.
•  Tailoring your experience on our Site.
•  Leveling up our services.
•  Spotting and stopping fraud in its tracks.
•  Meeting legal requirements.
•  Running marketing campaigns (you can opt out anytime).

Who We Share With

• Trusted partners like Razorpay for making payments (credit card, debit card, UPI), shipping, marketing, or operations.

• Business allies for co-branded promotions or services.

• Legal authorities if the law demands or our rights are at stake.

• New owners in case of a merger or acquisition.

We don’t sell your info to third parties for their marketing agendas—ever.

Cookies and Tracking 

We use cookies and similar technologies to collect information about your browsing activity.

• Remember what you like.
• Track our site’s overall traffic.
• Fine-tune our content and ads.
• You’re in control—tweak your browser settings to manage cookies.

Data Security

We’ve got solid defenses to shield your info from prying eyes or misuse. That said, no online system is 100% unbreakable.

Your Rights
You’re the boss of your data. You can:

• See what we’ve got on you.
•  Fix anything that’s wrong.
•  Ask us to delete it (within legal limits).
•  Say “no thanks” to marketing emails.
•  Request your data to-go (portability).

 

Policy Updates

We might tweak this Privacy Policy now and then. That’s why you should always keep a track of the last updated date on the website. Keep using our website for purchasing our latest CAD/3D designs or taking a consultation with Speranza, and you’re on board with our latest version!

Questions?
Got thoughts or worries? Hit us up at: support@speranza.com.

 

If you have any questions or concerns about this Privacy Policy, please contact us at: support@speranza.com

Key Definitions

• For clarity, here’s what we mean by certain terms:
• Cookie: A tiny file stored by your browser to recognize you, track usage, or remember your preferences.
• Country: India, our home base.
• Device: Any internet-connected tool—like a smartphone or laptop—used to visit our site.
• Service: What we offer through our website, as described here.
• Third-party service: Partners like advertisers or sponsors who help us bring you content or products.
• You: The person or entity using our services.

Usage Restrictions

You agree not to

• Share, sell, or exploit our website commercially or make it available to others.  
• Modify, copy, or reverse-engineer any part of our site.  
• Remove or change any copyright or trademark notices from us or our partners. 

Using the Website

By accessing our site, you confirm you’re legally allowed to do so and use its info. As we grow, we may include external links for your convenience—these are outside our control, and you use them at your own risk.

Trademarks

All logos, names, and marks on our site belong to Speranza, registered or not. You can’t use them without our written consent.

No Warranties

Our site is a work in progress, offered “as is” and “as available.” We don’t guarantee its performance, accuracy, or safety from viruses. Legally, we disclaim all warranties—like merchantability or fitness for purpose—and won’t be liable for damages from your use.

Pricing

Prices reflect current market rates for each 3D or CAD design we display on your screen, giving you great value as we expand. They may shift without notice due to market changes, and you’ll pay the price listed when you buy.

Liability Disclaimer

We’re not responsible for losses or damages (direct or otherwise) from using our site, its content, or data shared through it. This includes issues like delays or errors. We also aren’t liable for transaction declines due to bank limits.

Conflicting Terms

If these terms contradict other site policies, the more specific one applies to that section.

Severability

If a term isn’t enforceable somewhere, only that part is void there—the rest still applies.

Freebie

Freebies count as discounts. Partial cancellations or returns won’t refund the gift’s value.

Privacy & Acceptance

Your privacy is key. Using our site means you agree to our Privacy Policy. We’ll update these terms as we grow, notifying you first; keep using the site, and you’re in; otherwise, delete your account.

Account Responsibility

Secure your account details and provide accurate info when signing up. Tell us about unauthorized use at support@speranza.com. We may tweak or close accounts as we refine our platform. Your info grants us a perpetual right to use it globally.

Product Details

We aim to show our costs accurately. However, it will be different from person to person as per the two factors–one, if they are a Speranza member and second, the initial pricing might change over time for many occasions.

Your Equipment

You handle your devices and connection costs—we’re not liable for any damage from using our site.

Indemnity

You’ll cover us against claims from your use, breaches, or legal violations, even after these terms end.

Children’s Privacy

Our site’s not for kids under 18—we don’t collect their data knowingly.

Intellectual Property

Our site’s content is ours or our licensors’, protected by law. No copying without permission, except as allowed here.

Arbitration

Disputes (not about IP or urgent relief) start with a Notice to support@speranza.com.

Submissions

Your ideas or content sent to us become ours, usable without compensation.

Miscellaneous

Unenforceable terms don’t kill the rest. Waivers need our signature. We’re building from India—access elsewhere is on you to follow local laws. These terms are the full deal as we grow.

We’re always improving—got suggestions? Email us at support@speranza.com. Questions about these terms? Reach out to the same address.